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CRE Partners Newsletter -- Volume 1, Number 4 -- July 22, 2003

"Bridging the Gap between Real Estate and Technology"

In our last issue, we asked the question, "Are you really listening to your tenants?" Since then, we have conducted a series of tenant surveys and wanted to share some of the tenant responses on wireless communication trends. How many of you really know what your tenants need in terms of telecom? Perhaps this issue will shed some light on what your tenants may be thinking! And with all the buzz surrounding wireless communications, we felt it appropriate to run another article on wireless coverage solutions for office buildings and other commercial structures. Do you have an issue you would like us to cover in a future newsletter? If so, please send me an e-mail and let me know. Your comments are always welcome...
Darlene Pope, President dpope@crepartners.com

Feature Article: Wireless Communications Coverage Solutions contributed by LGP Allgon As the use of wireless devices proliferates in society, the lack of seamless coverage has become a growing issue not only for end-users, but also for the wireless carriers and the administrators of the environments that prohibit wireless use. Building owners and property managers are among those caught in the middle of this issue because they control many of the spaces that interfere with wireless signals, leaving pockets of unserviced airspace and lots of unhappy wireless customers. This is an issue that should be seriously reviewed today, if wireless is to become the communications method of choice now and in the future. This week’s Feature Article provides an overview of what criteria should be considered when selecting an in-building wireless coverage solution that will support continued increases in wireless usage as well as future generations of wireless technologies. (Link to Feature Article) I. Active vs. Passive Systems II. Benefits of a Multi-Technology System III. Providing the Right Solution for Multiple Wireless Operators IV. Maintenance of the In-Building System
About Our Sponsor: LGP Allgon provides solutions for in-building applications, ranging from office buildings and convention centers to storefronts, airports, casinos and complete corporate campuses. Taking it a step further, LGP Allgon has also successfully deployed outdoor distributed antenna systems in subways, canyons and waterways worldwide. To view a complete portfolio of work and to get more information about LGP Allgon Coverage Systems, visit http://www.us.allgon.com/coverage_engineering.htm or call Tormod Larsen at 817-684-4788.

CRE Research: Tenant Wireless Needs Surveys CRE Partners has been conducting a series of tenant telecommunications surveys, and we wanted to share some responses and general trends with you. These surveys research tenants' use of wireless communications devices, including cell phones, pagers, PDAs, two-way radios, etc:
Most tenants in commercial office buildings have a problem with wireless coverage in internal areas of the building, including conference rooms, internal offices, elevators and garages; tenants in high-rise buildings also have problems with coverage on higher floors. Tenants tend to blame their wireless carrier for poor cell phone coverage, not the building owner/manager. Most tenants were not aware that in-building wireless systems can be installed to improve internal coverage issues (many property managers and owners were not aware either!). Tenants have simply learned to adjust to where they can and can't receive signals. When tenants learned of in-building coverage solutions, most expressed a strong interest in having a system installed in their building; Some tenants have already installed wireless computer access points on their network to allow employees and visitors to access the Internet and e-mail through a wireless LAN connection. There was a very wide range of responses in terms of the importance of wireless communications as a "business critical" need. Many tenants ranked the importance as "low", meaning they could do without -- while others ranked it as "high", meaning it was critical to their business. Our findings were inconclusive in terms of a "general trend" -- however, we did find specific trends were clear on a building-by-building basis, supporting the importance of conducting regular building surveys.
For more information about tenant telecommunications surveys, or if you are interested in receiving a copy of CRE Partners report on wireless trends in commercial office buildings, please Contact Us.
In Our Next Issue... coming July 29, 2003	Technology and Building Security sponsored by Kastle Systems
Upcoming Industry Events Mark your calendars! • Commercial Property World 2003 Executive Summit, Sept. 14-16, Palm Beach Gardens, FL • Shorecliff's Broadband Wireless East, Sept 25-26, Baltimore, MD http://www.scievents.com • CREW 2003 Annual Convention, October 15-18, 2003, San Francisco http://www.crewnetwork.org • NAIOP Annual Conference and Marketplace, October 15-17, Boston http://www.naiop.org • World Workplace 2003 Conference & Expo, October 19-21, Dallas www.worldworkplace.org • Tower Summit and Trade Show, October 28-29, Las Vegas, NV http://www.scievents.com • BOMA Winter Business Meeting, January 11-14, Tucson, AZ http://wwwboma.org • IREM Commercial Real Estate 2004, Feb 19-21, Tucson, AZ http://www.irem.org Please notify us at info@crepartners.com if you have a relevant real estate or telecommunications event you would like to add to CRE Partners calendar of events.

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