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Feature Article*


Managing the Airspace in Your Building, Part I

by Dr. Eric Reifsnider
Manager of Software and Technical Training
Wireless Valley Communications, Inc.

Networking Solutions Create Management Challenges

As in-building wireless networks proliferate, so do the legal issues surrounding their use.  Businesses in multi-tenant office complexes are becoming more aware of the advantages of wireless technology at an executive level, setting the stage for tenants to expect a wireless network in their office building or the ability to install their own wireless network in their office space.  As a result, today’s building owners and managers require tools and methodology for investigating, planning, and controlling radio transmissions in their buildings, as well as tracking the location, status, and identity of installed radio equipment. 

Particular attention needs to be paid to unlicensed technologies, such as IEEE 802.11 a/b/g wireless local area networks (WLANs).  Wireless carriers who provide cellular and PCS phone service over licensed frequency bands have teams of trained professionals to thoroughly plan and test their own networks for performance, and address all  legal and safety issues for their equipment.  In contrast, the unlicensed network equipment in a building (e.g., WLAN access points) are often deployed by novice wireless network architects and are very poorly planned. 

Hey – Keep It Down Up There, Would You Please?

Why worry?  The main cause for concern is that in the “wild west” of casual WLAN build-outs, tenants will contend with each other (and with systems deployed by the building management) for use of the limited number of available wireless channels.  Interference among competing transmitters can ruin the airwaves for everyone in the building, degrading the performance of WLANs and other networks until they become unusable.  The fact that 802.11 b and g WLANs have only three independent channels exacerbates the problem – four tenants in a building, each having only one access point, are guaranteed to have an interference problem.

An analogy can be drawn between radio noise and physical noise.  Practically every office or personal lease has a clause with regard to physical noise levels.  This is to prevent tenants from disturbing other tenants with loud music, noisy manufacturing equipment, crowds, etc.  If one tenant lets physical noise get out of control, the work of other tenants can be seriously disrupted.  The same is true in the context of wireless networks.  In both cases, building owners or property managers can find themselves in the role of mediator. 

Scoping Out the Situation

For physical noise, you can hear the problem yourself.  Unfortunately, radio noise and interference is not as easy to gauge.  Radio site survey testing equipment is required.  By using test equipment specialized for a given radio transmitter (e.g., testing software for 802.11b WLAN client cards), or by using tunable power meters, or spectrum analyzers, a technician can map the radio signal power received throughout a building.  Radio site surveys produce a received signal power map that reveals areas where tenants are using WLANs and other networks, and also reveals potentials for conflict among tenants.  Disputes over interference among networks of neighboring tenants can thus be quantified via a radio site survey.  Lease clauses that detail permissible radio transmission power, or that forbid tenants from deploying networks altogether, can refer to radio site surveys as verification of compliance.  A site survey can also detect violations of legal signal power limits.  Using the appropriate software, site surveys can be performed in-house with a minimum of effort; site surveys are also one of the most readily available wireless networking services for outsourcing.

Avoiding Trouble

After a radio site survey has revealed and quantified wireless interference and safety problems, a solution can be implemented via a formal deployment plan.  Planning a network carefully before deployment begins is even better, although the current groundswell of WLAN installations means that few buildings remain WLAN-free.  Proper deployment plans provide physical isolation among transmitters that share the same channel (frequency), and minimize the overlap of their coverage areas.  A good deployment plan might involve lowering power levels of needlessly strong transmitters so that neighbors experience less interference.   (To use our earlier analogy, this is similar to turning down the volume on a stereo.)  Directional antennas can be used around the periphery of an office, pointing inwards, in order to focus signals where they’re needed, and avoid spreading interference into nearby offices.  Channel usage can be re-allocated so that neighbors can use different channels and avoid interfering with each other's networks.

Building managers may decide to provide wireless networking coverage as a service to tenants, and include lease clauses that prevent tenants from implementing their own networks (similar to having lease clauses that forbid other “improvements” without explicit authorization).  Becoming the sole WLAN provider in a building helps building owners and managers to avert conflicts among tenants over use of a limited number of channels.  Fortunately, software tools are available that enable technicians to plan optimal wireless network designs.  Wireless network planning can also be outsourced to engineering firms and system integrators.

Keeping Tabs on the Situation

Once wireless networks have been deployed in a building, it’s essential to track the identity and location of the radio equipment.  Troubleshooting is tremendously eased by having a map of where equipment was installed (and often hidden for physical security), so that all hardware with a known flaw can be located beforehand on the map, and so that hardware can be tracked down and inspected in place.  Asset management and tracking is also essential for tax purposes (e.g., expense tracking and depreciation).  Building owners and managers will need to track their own equipment, and they will find it useful to require similar documentation from tenants.  Software solutions are available for asset management, and some solutions are integrated with network planning and site survey tools as a convenient all-in-one package. 

Conclusion

In-building wireless networks synergize the growth of businesses by opening up data networks and making operations more efficient.  However, wireless transmissions further complicate a building management situation that is already loaded with technical challenges.  By using appropriate testing, planning, and asset tracking of in-building wireless networks, building owners can ensure that contracts are satisfied and safety issues are addressed, and that tenants will extend their leases. 

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About Wireless Valley Communications, Inc.  Wireless Valley is a pioneer of site-specific network design and management software for all aspects of campus and in-building networks. Over 300 companies and institutions throughout the world are using Wireless Valley's products to sell, design, bid, cost, measure, manage and maintain campus and in-building networks, all within a seamless, easy to use software environment. For more information please visit www.wirelessvalley.com, or call 512-821-1560.



*CRE Partners is not responsible for the content, validity, technical accuracy or other claims or information contained in this article.  Feature Articles are often authored by outside sources and do not necessarily reflect the views or opinions of CRE Partners.  Further, publication of articles in the CRE Partners Newsletter and/or web site is not meant to represent, promote, or endorse any company, brand, product or solution.